When you have chosen to have your bouquet freeze dried ... what to do next ...

By placing your order with us you are accepting these terms and conditions.

We can arrange courier collection (charged at £25.00) from anywhere in the UK. Or delivery can be made to us by prior arrangement. Keep flowers cool, but do not spray with water.if the bouquet is hand tied, the stems may be put in water. If being collected, the flowers need to be placed in a strong box with either tissue paper/packing to support the flowers inside. Once we have received your flowers, they will be sketched, photographed and then measured and finally freeze dried. After a month / 6 weeks we shall send you a recommendation of the frame size appropriate for your preserved bouquet, at this stage it is entirely up to you to consider our recommendation or make your own decision. This is your consent to allow the Flower Preservation Workshop to create your floral preservation using our expert knowledge and discretion based on the selection shown. Each order is customized to suit you, the customer.You have therefore given us permission to complete this work on your behalf.

The Flower Preservation Workshop does not accept any liability for damages to flowers before they arrive at our workshops. All flowers that we accept and preserve become 100% our property until all fees applicable for preserving etc are paid in full.Most bouquets have probably experienced some wear and tear before we receive them, so our pricing ploicy includes the replacement of 3 flowers at no additional charge.In the event that a filler/greenery does not preserve well, we shall replace it with either a preserved foliage similar or artificial substitute. You shall be informed of this at the appropriate time. If you would like to see the flowers after preservation, but before framing, please request this when booking.

We can store the flowers for 7 days before you make your frame decision without charge.After this there will be a £5 weekly fee payable (this will be added to your final invoice) Some flowers may change very slightly during the preservation process and some colour changes may occur. Artificial colouring may be required on some varieties of flowers , if you request this not to be done - we will accept your decision. We are often asked - can you just preserve the flowers ... The simple answer to this question is; NO Flowers just preserved and not framed will rapidly fade as they have not had the necessary process to capture the colour and texture.They become very brittle and will fall apart very easily.The everyday moisture re-absorbs into the blooms and this causes unstableness itself.We do not therefore offer this service.

Payment
The deposit of £75.00 (payable on delivery of the bouquet) is not refundable for any reason. The final decision for the display design will need to be made no later than 28 days after receipt of the bouquet. Full payment is due on collection of the preserved order.lf the bouquet is not collected after 3 months after completion ,The Flower Preservation Workshop retains the right to dispose of the flowers without prior notice.Preservation will be completed within 16-24 weeks, delay of this time scale will be dependable upon season and you shall be notified.Should you require a specific date for the order to be processed by,this would have to be accepted upon delivery to us.

With regard to the paperweights - we freeze dry the flowers and then they are sent off to a laboratory to be encapsulated into a paperweight. Although every effort is made to make these perfect,discolourations can occur - mainly due to a chemical/spray placed on the flower before preservation. We shall inform you before if we anticipate a problem and another secondary flower may be used.

Final Collection
We shall store the bouquet for up to 3 weeks without charge. After this £5 per week will be added to the account for storage charges.Payment will be need to be made before the preserved frames leave our premises.

The long term condition of your flowers is very dependant of initial factors beyond our control once leaving our workshops, there fore we do not offer any guarantee after the 40 day period after receiving your finished frame.

Credit cards are accepted by phone; please note there is a 3% surcharge if paying by card. (debit cards - no fee). To book your bouquet to be "freeze dried" please go to our contact page or telephone; 01458 274325 or email; sales@flowerpreservationworkshop.co.uk